At KeyPoint Metrics, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you engage with our services or visit our website.

Information We Collect

We may collect the following types of information:

• Personal Information – such as your name, email address, phone number, and billing details when you contact us or sign up for services.

• Business Information – documents, files, and data you provide so we can deliver administrative support.

• Usage Information – non‑identifiable data about how you interact with our website (e.g., browser type, pages visited).

How We Use Your Information

We use the information we collect to:

• Provide and improve our admin support services.

• Communicate with you about projects, updates, and inquiries.

• Process payments and manage billing.

• Maintain security and prevent unauthorized access.

• Comply with legal and regulatory requirements.

Sharing of Information

We do not sell or rent your personal information. We may share information only in the following cases:

• With trusted third‑party providers who help us deliver services (e.g., payment processors, cloud storage).

• When required by law, regulation, or legal process.

• To protect the rights, safety, or property of KeyPoint Metrics, our clients, or others.

Data Security

We take reasonable technical and organizational measures to safeguard your information against loss, misuse, or unauthorized access. While no system is 100% secure, we are committed to protecting your data with industry‑standard practices.

Data Retention

We retain client information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

Your Rights

Depending on your location, you may have rights to:

• Access, update, or correct your personal information.

• Request deletion of your data.

• Restrict or object to certain types of data processing.

To exercise these rights, please contact us using the details below.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

 

KeyPoint Metrics

Email: manny@keypointmetrics.co

Phone: (240) 351-1228

Address: 12855 Fairchild Dr Unit 207

Germantown, MD 20874